fbpx
+61283110606 info@cad.com.au

TeamViewer

We use TeamViewer for direct access to your computer to help with screen sharing, training and helping you learn ARCHLine.XP on your side of the screen. 

All you have to do is follow these quick instructions. The software can be downloaded for free.

How to use TeamViewer

Screen A (you/”audience”)

Step 1: Download TeamViewer

Step 2: Installation Settings

  • Select default installation
  • Personal/ non-commercial
  • Accept & Install

Step 3: ID & Password (Your Screen)

  • Provide us with your ID & Password when we call you
  • ID & Password located on your home screen on TeamViewer
  • We will take these details and connect to you

Step 4: Enable Audio (once connected)

  • Before we start with anything please do a quick AUDIO test here https://www.onlinemictest.com/
  • Next step: UNMUTE sound in bottom right hand corner when we connect with you
  • Your screen will look like the one below
  • MICROPHONE: UNMUTED*

Step 5: Enable Video (Optional)

  • In same tab/window,  VIDEO (dropdown) > click on VIDEO ICON
  • Video enabled
  • You can now share a video while we do the training
  • Video will run from you webcam

Step 6: Hooray! We can hear you. 

Screen B (us/”presenter”)

Step 1: Enable Speakers 

  • Home screen
  • EXTRAS > OPTIONS > AUDIO CONFERENCING > SPEAKERS – STANDARD PLAYBACK DEVICE
  • Click play button to test

Step 2: Enable Audio (Presentation)

  • Tab at the top of the screen
  • COMMUNICATE > MUTE MICROPHONE > click MICROPHONE (UNMUTE) 
  • Microphone Unmuted 

Step 3: Enable Video (Optional) 

  • Home screen
  • VIDEO > ENABLE* 

Step 4: Switch sides with partner (Optional) 

  • This option is used to change who is “presenting” or sharing their screen
  • Home screen
  • COMMUNICATE > SWITCH SIDES WITH PARTNER

Support & Learning

Product Support

Software download, installation & licensing

System Requirements

Help Forums

Free software for students

Students & educators

Training & workshops

Events

Contact Us

Support: support@cad.com.au

Inquiries: info@cad.com.au 

Product Info: hendrik@cad.com.au 

Phone: +61 2 8311 0606 Ext. 444

Global +61 2 8311 0606
Aust: 02 9973 4499
NZ: 09 889 0094
USA: 408 627 7616
UK: 208 123 3709

Copyright © 2020 CAD Australia Pty Ltd. All Rights Reserved.